776bet Privacy Policy

1.1 Information You Provide Directly

When you register a 776bet account, complete the identity verification (KYC) process, contact our support team, or interact with any part of our platform, you may provide us with the following categories of personal data:

• Identity information: full legal name, date of birth, gender, and nationality.
• Contact information: mobile phone number, email address, and residential address (including city, district, and postcode within Bangladesh).
• Identity documents: scanned or photographed copies of your National Identity Card (NID), passport, birth certificate, or other government-issued photo identification submitted for KYC purposes.
• Financial information: your registered bKash, Nagad, Rocket, or Upay mobile wallet number; bank account details where bank transfers are used; transaction history relating to deposits and withdrawals made on the 776bet platform.
• Account credentials: your chosen username and a hashed (non-reversible) version of your password. 776bet staff never have access to your plaintext password.
• Communications: the content of any messages, complaints, or support requests you send to the 776bet support team via email or live chat.

1.2 Information Collected Automatically

When you access and use the 776bet platform, certain technical data is collected automatically by our servers and analytics systems. This includes:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage data: pages visited, games played, betting history, session duration, click paths, and feature interactions.
• Location data: approximate geographic location derived from your IP address. We do not access your device's GPS location.
• Cookie and tracking data: data collected via cookies, web beacons, and similar technologies as described in Section 6 of this Policy.

1.3 Information from Third Parties

In certain circumstances, 776bet may receive personal data about you from third-party sources, including payment processors confirming transaction details, identity verification service providers used during the KYC process, and fraud prevention databases used to detect irregular account activity. Any data received from third parties is handled in accordance with this Policy and is used solely for the purposes stated herein.

2.1 Account Management and Service Delivery

The primary purpose for collecting your personal data is to create and maintain your 776bet player account, verify your identity, process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and banking partners, and deliver the full range of gaming and betting services available on the platform. Without this data, we are unable to provide you with a safe, personalised, and properly functioning service.

2.2 Identity Verification and Fraud Prevention

776bet is committed to maintaining a secure platform. We use personal data — including identity documents, device identifiers, IP addresses, and transaction patterns — to verify that each player is who they claim to be, to detect and prevent fraudulent activity, and to identify potential cases of underage gambling, money laundering, or multi-account abuse. Where suspicious activity is detected, we may share relevant data with law enforcement authorities as required by applicable law.

2.3 Legal and Regulatory Compliance

Certain data processing activities are necessary for 776bet to meet its obligations under applicable laws and regulations. This includes retaining financial transaction records, maintaining KYC documentation, and responding to lawful requests from regulatory or law enforcement agencies. Data retained for compliance purposes is held for the minimum period required by law.

2.4 Customer Support

When you contact the 776bet support team, we use your account information and the content of your communications to investigate your query, resolve disputes, process complaints, and improve our support processes. Support correspondence may be retained for quality assurance purposes for a period of up to 24 months.

2.5 Platform Improvement and Analytics

Aggregated and anonymised usage data — meaning data that cannot be used to identify any individual player — is analysed to understand how players interact with the 776bet platform, which features are most used, where technical issues occur, and how the overall experience can be improved. This analytics processing does not involve making decisions about individual players.

2.6 Promotional Communications

With your consent, 776bet may use your email address or mobile number to send you promotional messages about bonuses, new games, seasonal offers (such as Eid promotions, Pohela Boishakh specials, or IPL/BPL betting markets), and platform updates. You may withdraw your consent to receive marketing communications at any time by contacting [email protected]. Withdrawal of marketing consent does not affect the processing of your data for other purposes described in this Policy.

3.1 No Sale of Personal Data

776bet does not sell, rent, lease, or otherwise transfer your personal data to any third party for commercial or marketing purposes. Your data is not a product — it is information entrusted to us for the purpose of delivering a safe and functional gaming service.

3.2 Trusted Service Providers

We may share personal data with carefully selected third-party service providers who assist us in operating the 776bet platform. These include payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank), identity verification providers, game software suppliers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming), cloud hosting providers, and analytics platforms. All such providers are contractually obligated to process your data only for the specific purposes for which it was shared and to maintain appropriate technical and organisational security measures.

3.3 Legal Obligations

776bet may disclose your personal data to government authorities, regulators, law enforcement agencies, or courts where we are legally required to do so — for example, in response to a court order, subpoena, or lawful request from a regulatory body. Where permitted by law, we will notify you of such a request before disclosing your data.

3.4 Business Transfers

In the event that 776bet undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, 776bet will take reasonable steps to ensure that the acquiring entity honours the commitments made in this Policy with respect to your personal data.

3.5 With Your Explicit Consent

Outside of the scenarios described above, 776bet will not disclose your personal data to any third party without your prior explicit consent.

4.1 Active Accounts

While your 776bet account remains active, we retain all personal data associated with your account for as long as necessary to provide you with the services you have requested and to meet our legal, regulatory, and contractual obligations.

4.2 Closed or Suspended Accounts

Following the closure or permanent suspension of a 776bet account, we retain transaction records, KYC documents, and account history for a minimum period of five (5) years from the date of closure. This retention period reflects standard financial record-keeping obligations. Non-essential personal data such as communications, session logs, and marketing preferences may be deleted sooner, typically within 12 months of account closure.

4.3 Deletion Requests

You may submit a data deletion request to [email protected] at any time after closing your account. 776bet will action eligible deletion requests within 30 days. Please note that certain categories of data — particularly financial transaction records and KYC documents — cannot be deleted before the end of the mandatory retention period, as their retention is required by law.

5.1 Technical Safeguards

776bet employs a range of technical security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, firewall protection, intrusion detection systems, and regular penetration testing by independent security professionals.

5.2 Access Controls

Access to personal data within the 776bet organisation is restricted on a strict need-to-know basis. Staff who require access to player data in order to perform their job functions — such as the customer support and compliance teams — are granted access only to the minimum data necessary for their specific role. All staff with access to personal data are subject to confidentiality obligations and receive regular privacy and security training.

5.3 Password Security

Your 776bet account password is stored in a one-way hashed format using industry-standard cryptographic hashing algorithms. This means that even in the unlikely event of a data breach, your actual password cannot be recovered or read by any party, including 776bet staff. You are responsible for choosing a strong, unique password and for keeping it confidential. We recommend using a combination of uppercase and lowercase letters, numbers, and special characters.

5.4 Breach Notification

In the event of a confirmed data breach that poses a risk to your personal data, 776bet will notify affected players as promptly as practicable, describing the nature of the breach, the categories of data affected, and the steps we are taking to address it. Notification will be sent to the email address registered on your 776bet account.

6.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember your preferences, maintain your session, and collect information about how you interact with the site. 776bet uses cookies and similar technologies including web beacons and local storage objects.

6.2 Types of Cookies We Use

• Strictly necessary cookies: These are essential for the 776bet website to function. They maintain your login session, remember your language preference, and prevent cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality.
• Performance and analytics cookies: These cookies collect anonymised information about how players use the 776bet platform — such as which pages are visited most frequently and whether error messages are received. This data helps us continuously improve the platform experience.
• Functionality cookies: These remember choices you have made — such as game lobby preferences or notification settings — so you do not have to reset them each time you visit.
• Security cookies: Used to detect and prevent fraudulent login attempts, bot activity, and account takeover attempts.

6.3 Managing Cookies

Most modern mobile and desktop browsers allow you to control cookie settings through the browser's privacy or settings menu. You can typically choose to block all cookies, accept only first-party cookies, or delete existing cookies. Please note that disabling strictly necessary cookies will impair your ability to log in and use the 776bet platform properly. 776bet does not currently respond to browser "Do Not Track" signals, as no industry-wide standard for such signals has been established.

The 776bet platform is strictly intended for adults aged 21 years and above. 776bet does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from an underage individual, we will delete that data immediately, close the associated account, and void any transactions made from it. If you are a parent or guardian and believe that a minor has registered a 776bet account using your details or otherwise, please contact us immediately at [email protected].

As an online platform serving players primarily in Bangladesh, 776bet may process and store your personal data on servers located outside Bangladesh. Where personal data is transferred internationally, 776bet takes appropriate steps to ensure that such transfers are conducted lawfully and that adequate protections are in place. This may include the use of standard contractual clauses with third-party processors or the selection of service providers who maintain internationally recognised data protection certifications. By using the 776bet platform, you acknowledge and consent to your personal data being transferred and processed in this manner.

776bet reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will post the updated Policy on this page with a revised effective date and, where appropriate, notify registered players via email or an in-platform notification. Your continued use of the 776bet platform following the posting of a revised Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how we are protecting your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 776bet processes your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 10 business days.

You may reach us at: [email protected] (plain text — not a clickable link). Please include "Privacy Enquiry" in the subject line of your message so that we can route it to the correct team promptly.